Frequently Asked Questions

What currency do you accept on the site?
All prices are in EUR.

How can I order?
Choose your product, select add to cart, then buy it, then put your billing information, name address, phone number and proceed to buy.

What payment method do you accept?
We accept all major credit cards through our merchant service provider Visa, Mastercard, American Express, Apple Pay, JCB, Diners Club, Discover, PayPal.

Do you ship worldwide?
No, currently we are shipping our products only in France.

Which method do you offer for Shipping?
We offer Standard Shipping.

How much time it will take to deliver my orders?
You will receive your products within 5-8 business days at your home address.

How Much You Charge for Shipping?
Flat rate €6.50 for all orders.

May I get an tracking number?
Once the order has shipped, we will email your tracking number and tracking website.

CONTACT INFORMATION

👤 Support 8:00 AM- 8:00 PM

📞 Phone: +33 7 57 05 87 51

📩 Email: info@florafizz.shop

🏦 Office Address: 15 Rue Lazare Hoche, 57100 Thionville, France